Like numerous people injured at the check-in, Ms Chaphekar had just arrived at the terminal ahead of meeting up with her colleagues for a flight to Newark, when a series of explosions tore through the building, killing and maiming dozens of people.
The Delhi to Chennai flight landed in an isolated area at IGI airport after the bomb threat while passengers on Mumbai to Dehradun via Delhi flight were evacuated at Jolly Grant airport in Dehradun and the aircraft was isolated.
The image was shared millions of times and appeared in many of Wednesday's newspapers.
"She was waiting to board a flight from Brussels to Newark at 10.15am local time. We have made arrangements for family members of the injured crew to travel to Brussels", an airline spokesperson said.
"We've got visas now, but we are still not sure exactly what route we should take to reach her as soon as possible", Nilesh said.
Rupesh Chaphenkar, Nidhi's husband, told the Times of India: "For the whole day we did not have any information. All they told us was she is safe". But how do I know if they are not just giving us false hopes? "With my hands, I wanted to feel them".
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"Her mom is fine, but no one has been able to contact Justin or Stephanie", Justin's brother, Levi Sutton, told NBC News. The person who took the photo, which had gone viral hours after it went online, was identified as 36 years old Belgian photojournalist Ketevan Kardava, from the Georgian Public Broadcaster. But she did what she had to do: "As a journalist, it was my duty to take these photos and show the world what was going on. I don't know. I don't know".
Jet Airways has two hubs in India - Mumbai and Delhi - while its equity partner Etihad Airways operates through its hub in Abu Dhabi. Our staff in Brussels is coordinating with the local authorities and hospitals to ensure all the required medical care is provided to them.
WARNING: GRAPHIC CONTENT - Outside of Brussels airport after explosion.
Two injured women are seen inside Brussels Airport after deadly explosions on March 22.
Rahul Taneja, chief people officer of Jet Airways, tweeted: "Proud of our courageous hearts Nidhi and Amit who held onto their nerves in time of crisis".